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Privacy Policy

This privacy policy informs customers of Betkumi who may be concerned about exactly how their personal information may be used online. Please read this privacy policy carefully in order to obtain a clear and accurate understanding of how we collect, use, protect and/or otherwise handle your personal and personally identifiable information according to our guidelines. committed to protecting and respecting your privacy.

  1. Data Collected

    1. Betkumi may collect information when you interact with our website including in the following instances: opening account, resetting password, making payments (deposits/ withdrawals), placing bets, communicating with customer service team, participating in our marketing promotions or anytime you provide to us information directly or through third parties.
    2. When using our site, we may collect (but not limited to) the following:
      1. Your name, username and password.

      2. Your contact details including mobile phone number, email.

      3. Your country of residence.

      4. Your mobile money wallet account details.

      5. Your biodata including your age.

      6. Your transaction/ betting history.

      7. Feedback regarding our products and services.

      8. Any other information we may ask as part of Know Your Customer (KYC) and Enhanced Due Diligence checks including your identification documents and sources of funds.

    3. Whenever you interact with our site and services, the servers at will also keep an activity log. This will include information such as IP address, time and date of access, statistics on page views, logs, language used, referral URLs, type of browser and standard web log information.
    4. Generally speaking, the only way we collect personal information is if you provide it to us on a voluntary basis (such as when opening account or initiating a transaction).
  2. Means of collecting and processing data

    1. In addition to collecting much of your personal data and information when you voluntarily open an account or initiate a transaction, we may receive personal information from other online vendors and service providers that may have referred you to our site. Third party providers may also be used for support, to process online transactions and help maintain your accounts.
    2. We will have access to and process your information in order create and maintain your account and transaction processing.
    3. The information is also used to provide you with a number of promotional offers and bonuses and information regarding new or existing products and services. This information is only disclosed to our staff and third parties involved in completing your transactions or when you raise a complaint or request for information about your data as provide for in law.
  3. How we use your information

    1. The information which is collected and that you have provided is normally used to process your transactions including account registration in order to allow your participation in betting activities provided by us and carrying out operations relevant to customer's participation in our betting activities and providing customer support as needed.
    2. We may also choose to use the information for any other business purpose related to operating the site, program, products and services offered by
    3. From time to time, it may also be necessary to share some of your information with affiliates, agents and/or subsidiaries for the purposes of technical support and the processing of transactions.
    4. By accepting any prize or winnings, you are authorizing the use of your name and likeness for advertising and promotional purposes. There will be no additional compensation for said use, unless prohibited by law. We may also decide to use your personal information to provide you with information on our other products, services and promotions. We will not sell, lease, share or rent your personal information unless specified in this Privacy Policy.
  4. Exceptions to Personal Information Disclosure

    1. We may disclose your personal information if required to do so by law or any legal authority in your jurisdiction.
    2. If disclosure is needed to conform to applicable laws or complying with any legal process served on us, to enforce or comply with our Terms of Service, to facilitate provision of our services to you, to protect and defend our rights and property, or to act in order to protect the personal safety of our users or the public.
    3. In the case of a future sale, acquisition, merger or joint venture, bankruptcy or closure of the company, we are legally entitled to share or sell all of your personal information and all other information you have provided to us.
  5. Data subjects Rights

    1. Users of the site may contact us (any time) via provided contacts details (on our website) in order to:
      1. Update or delete their personal information.
      2. odge complaint or raise any issue or make a suggestion regarding the use of your personal data.
      3. Choose to opt-out of receiving any further promotional communications.
  6. Information Security

    1. has taken active measures to secure and protect the security of all your information. Every piece of data and information obtained is immediately stored in a secure password protected database. The database itself is secured behind an active, state of the art firewall which supports latest SSL version bit encryption. All communication is through secure https.
  7. Protection of Minors

    1. This website is not intended for anyone under the age of eighteen (18) or their legal age of consent in their own country of residence. Anyone who chooses to use this website or associated services is certifying and representing they are over the age of eighteen (18).
  8. Location of Data

    1. Any data collected on this website or through any third-party affiliate or agent may be stored and/or processed in any country in which we or our affiliates, subsidiaries or agents maintain any type of facility.
  9. Third Party Websites, Links & Practices

    1. It is possible that users might follow links to or from our Betkumi website. This could lead to information being provided to third parties. As these are all sites independent of Betkumi, we cannot ensure or guarantee the protection of this information in any way. Those third-party companies are not bound by this Privacy Policy in any way. If there is ever a question in this regard, please check the Privacy Policy of the third party. We will neither assume nor be held accountable for any practices, actions or policies of any third parties.
  10. Disclaimer of Legal Responsibility

    1. It must be noted that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information.
    2. We are not responsible for any event(s) outside our direct control. Furthermore, this site is offered on an "AS-IS" and "AS-AVAILABLE" basis, without liability of any kind.
    3. There is also no guarantee that this site will operate in an error-free manner regarding the privacy and protection of your personal information. This means we will not be held responsible for any indirect, incidental, consequential or punitive damages related to the use of or release of any personal information.
  11. Consent to Privacy Statement

    1. By using our service and website, you are agreeing to be bound by all the terms and provisions of this Privacy Policy. Our Terms of Service do take precedence should there be any conflicting provision found within this Privacy Policy. Furthermore, we retain the right to update this Privacy Policy at any time. Please periodically review this statement. Your continued use of this site and service constitutes your agreement and acceptance of this Privacy Policy and any updates.
    2. By opening an account with Betkumi, you consent to your country of residence specific privacy policy.